1. Who We Are

Seoulism
Dienerstrasse, Zürich, 8004, Switzerland
Email: info@seoulism.ch

2. What Information We Collect

We may collect the following data when you use our website or shop with us:

1. Name, address, email, phone number
2. Order details and payment confirmation
3. Login credentials (if you register an account)
4. Device data, IP address, and browsing behavior (via cookies)
5. Messages you send us via contact forms or customer service

3. Why We Collect It

We use your data to:

1. Process and deliver your orders
2. Provide customer support
3. Send order updates and limited marketing (if you agree)
4. Improve website performance and user experience
5. Detect fraud or abuse

We only collect data necessary for these purposes and retain it securely.

4. Third-Party Services

We work with trusted third parties to power our store and process orders, such as:

1. Shopify (online store platform)
2. Payment processors (e.g., credit card providers)
3. Shipping partners
4. Analytics tools (e.g., cookies, Shopify analytics)

These partners are carefully selected and comply with privacy regulations.

5. Your Rights

Under Swiss and EU law, you have the right to:

1. Access and request a copy of your data
2. Correct or delete your data
3. Object to certain data processing
4. Withdraw consent (e.g., unsubscribe from marketing)

You can make a request at any time by emailing us at info@seoulism.ch.

6. Cookies

We use cookies to improve your shopping experience. You can manage or block cookies through your browser settings. For more details, see Shopify's cookie policy.

7. Data Security

We take data protection seriously and use technical and organizational measures to protect your information. However, no system is 100% secure.

8. Updates

This policy may be updated occasionally to reflect legal changes or improvements. The latest version is always available on this page.

Contact Us

If you have any questions about your data or this policy, contact:
info@seoulism.ch